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Can you explain what ebay is and how easy it is to use?

by Jeff Grundy

ebay the basics.

13 years ago a computer programmer named Pierre Omidyar started a company called AuctionWeb. Since that time in 1995 the company has grown from a start up in San Jose, California to a world wide presence called ebay. Having acquired PayPal, Skype and Shopping.com ebay has been profitable almost from day one.

eBay has around 276 million registered users in 39 markets world-wide and approximately 1.3 million sellers. Although it started out as an auction site users are able to buy and sell in fixed-price as well as auction formats and this they do continually, trading more than $2039.00 worth of goods, from collectibles to computers and virtually everything in between, every second of the day.

Although it made its name as a marketplace for used goods and collectibles today sellers on eBay range from individuals trying to make a few dollars on unwanted goods to major businesses auctioning their stock.

So, is it easy to use?

The following quote sadly is a common opinion of ebay’s ease of use. “It is unfortunate that eBay has gotten more and more complicated than when I had first joined in 1999. I have to say, eBay.com was faster, more efficient, and was much easier to use back then. I’ve spent a lot of time on eBay and you would think that it would get easier and easier to use. However, because they keep adding features, it is actually getting more difficult to use. What a shame.”

The site appears to be more complex to use from the seller’s point of view which is natural since there is more responsibility involved in advertising and selling an item. One disgruntled seller suggests that the only reason that eBay is successful despite making the process so difficult is that, because they are making money rather than spending it, the user is more willing to accept the complexity of the site.

Personal experience in buying through eBay has been relatively simple. Where the buyer is concerned, once you have registered the biggest problem is finding exactly what you want among the millions of items for sale. Of course, there is always the possibility of fraud and you need to read the advertisements and the seller’s feedback carefully to avoid being ‘had’.

Summary

The answer to is ebay easy to use. Yes if you are a buyer, all and all it is simple fast and certainly exciting. It is this heart pounding excitement of waiting to see if you won the bid or not that has created such a giant company from an online garage sale.

Care must be taking to take the time and investigate what you are purchasing if any substantial amount of money is changing hands. If it sounds to good to be true, it just may be.

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