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How To Keep The Information On Your Site Safe

Even if you do not have any national security documents on your web site, it is very important to take your web site’s security seriously. If you sell products on your web site, this is especially important.

A typical setup is that you have one or more sales pages for your product and when a prospect clicks on an order link they are redirected to PayPal, 2CheckOut or some other payment processing service. This setup is good for several reasons, the most important being the fact that you avoid having to deal with credit card numbers and other sensitive customer information. So far in 2007 there have been published reports of more than 89 million identity records exposed from data breaches. See the Identity Theft Resource Center for some really scary reading. Leaving data theft worries to companies who specialize in handling financial information is a great strategy for most small businesses.

But you are not quite out of the woods yet. As a vendor of a digital “soft product” that can be bought and downloaded straight away, you have to guard against digital shoplifting. There’s lots of ways that people in your position leave their website goods on display, unattended - leaving people to make off with them without paying, if they know how.

We present the three most frequently occurring mistakes:

1. Easily guessable filenames.

If you have named your electronic book ‘AdWords Secrets’, do not include either ‘Adwords’ or ‘Secrets’ in the name. The location www.example.com/AdWordsSecrets.pdf is the first thing a user might try to access your work.

You should add a version number or date into your filenames ex: AdWordsSecrets_v42.pdf, etc. This makes guessing the filename and the URL of the file more difficult.

2. Search engines indexing the download page or the product itself.

With an increase in efficiency of today’s search engines it has become quite difficult to keep any website a secret from search engines. Even without public links accessing your product download page there are other ways for a search engine to discover it and index it. After it has been indexed anyone using that search engine will find your product download page information in their search results, making them able to download your product without charge.

You should regularly check what each search engine knows about your web site. In most major search engines you can use the site: operator, e.g. site:example.com, to get a listing of all the pages on your web site that have been indexed.

3.Txt robots constructed poorly.

If you place the text file robots.txt on your web server it will guide search engines to the contents they should be indexing and let search engines know what content should not be indexed. This prevents search engines from indexing the web pages you want to keep hidden, but since any curious web surfer can see the robots.txt file, they may be able to more easily identify your products. If a web surfer notices that you are not allowing search engines to look in the /downloads or /report directories, they’ll know that these directories may contain the items they want.

You need to strike the right balance between protecting certain files and directories in robots.txt while not revealing too much about the structure of your web site.

Using the internet to transact commerce with items of a digital nature is a marvelous opportunity. To ensure that you receive payment for your hard work, consider these items and your own natural instincts.

Internet security is an ongoing effort. Stay up to date with tips from Nick Dalton at http://www.TipsTricksToolsTechniques.com/. You should also read his acclaimed report: The Digital Security Report for in depth advice on protecting your digital products.

- Nick Dalton.



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